ticketing Stories

UK Stories

ticketing stories

Fareteam targets Great Britain agents after UK growth

British travel agents are driving growth, with UK sales already 27% ahead of last year as long-haul and group bookings climb.

By Mara Sugue • 4 min read • This month

Data Analytics

Sunderland extends Seriös Group data partnership deal

A shared data platform is now helping Sunderland link match preparation, fan engagement and sales, as clubs chase better decisions and growth.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

ticketing stories

Data Analytics

Experts discuss key tech learnings from BIGSOUND

Slow ticket sales may reflect late buying, not weak demand, as event organisers are urged to use data sooner and own it fully.

By Louis Rogers and Jess Attwood • 7 min read • Last week

Fintech

Attekus adds Fat Zebra payments for councils & venues

Users of Attekus software can now pay for bookings in one checkout, helping councils and venues cut friction for more than 140 organisations.

By Karen Joy Bacudo • 4 min read • This month

Artificial Intelligence

Fever raises USD $250 million for global expansion

The cash will fund Fever's push into more countries and entertainment categories after revenue more than tripled in three years.

By Raphael Veloso • 3 min read • This month

Data Analytics

Supanova expands Leap partnership to boost ticketing

The expanded deal has helped lift revenue 32% year on year as Supanova folds ticketing, marketing and event operations into one system.

By Joseph Gabriel Lagonsin • 4 min read • This month

Fintech

TBC Bank Uzbekistan expands Salom card with UZCARD

The move gives Uzbek customers another domestic payment option, with up to one million new cards set to offer ATTO transport discounts and cashback.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Bixolon & Isitec boost logistics traceability printing

More than 100 printers are now supporting parcel traceability across Isitec customers' logistics sites, after a rollout designed to cut manual steps.

By Sofiah Nichole Salivio • 3 min read • Last month

Software-as-a-Service

Merlin rolls out NiCE CXone across 140 attractions

Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Merlin rolls out NiCE AI across visitor attractions

Visitors should see faster help and fewer repeat calls as Merlin links bookings, support and follow-up across 140 attractions worldwide.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

Anthropic launches Claude commerce blueprint for retailers

Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.

By Karen Joy Bacudo • 6 min read • Last month

Data Analytics

TCS named digital partner for European T20 Premier League

The agreement will help the new franchise competition build fan apps, ticketing and data tools from launch across Ireland, Scotland and the Netherlands.

By Mark Tarre • 4 min read • Mon, 24th Aug 2026

Software-as-a-Service

Zendesk's outcome-based pricing balances AI with human touch

Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.

By Anthony Caruana • 4 min read • Tue, 18th Aug 2026

Software-as-a-Service

PDQ adds ticketing integrations & Mac vulnerability tools

Support teams can now handle device context and remediation in one place as PDQ widens its Windows and macOS management tools.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 10th Aug 2026

DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 7th Aug 2026